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  • What is your max capacity at The Railhouse?
    Max capacity if setting up tables and chair capacity inside is 200, but standing room increases depending on the spaces you use.
  • Where are you located?
    We are located in the heart of Norman, just blocks from Campus Corner and Memorial Stadium. 102 W Eufaula Norman, OK 73069
  • How can I schedule a tour?
    Please text or call to schedule a tour. 405-778-0003
  • How do I reserve a date for my wedding/event?
    We will email you a link to your proposal/quote for you to review. From that link, you can review and sign the contract and pay your security deposit and half of your contract price. All of this can be done electronically, or you can pay by check or cash.
  • Is there a minimum number of hours we can rent the space?
    4 hour minimum is required with the exception of weekday lunch passes, which is 2 hours.
  • Is there a deposit?
    There is a $500 security deposit required for weddings and a deposit that varies for other events based on time rented. The deposit will be returned following your event if there are no damages and facility is left clean (if you don’t add the clean-up package.)
  • Is set up and clean-up included?
    No. We try to keep our prices lower than our competitors by not including this service and allowing our clients to handle this on their own. However, we do have a basic table/chair set-up and clean up package for $500 or just clean-up/tear down for $300.
  • When is my contract payment due?
    You will pay half of your venue rental on the day you sign your contract. The remaining half plus any set up/cleaning fees will be due 30 days prior to your wedding/event.
  • What payment is due on the day of my booking?
    You will pay your deposit + half of your venue price. 30 days prior to your event, you’ll pay the remainder of the balance.
  • What payment options do you accept?
    Cash, check, credit card. Credit cards require an additional 3% fee charge. If paying by check, you can make payments to The Railhouse Event Center and mail to 102 W Eufaula Suite 205 Norman, OK 73069. You can also drop it off in our drop box located INSIDE our venue, on the wall between the men’s restroom and the bridal suite.
  • What time will I have access to the venue to decorate for my event?
    You pick the hours you want to have access between 9am-11pm. Extended hours available with an additional charge.
  • Is setup allowed the day before or prior to our rental time for our event?
    Setup and vendor arrival occurs during the rental period on your event day. If extra hours are desired the morning of your event, they can be purchased/ added. If you’re looking to add a rehearsal day for your wedding, the day can be rented per hour when signing your contract. You can also rent a two-day Wedding Weekend if you would like to set up early.
  • Can we bring in our own vendors?
    YES! We have preferred vendors that do offer special pricing that we can email you.
  • Do you require event security?
    Yes, IF you are having a bar. They need to be on site when alcohol is being served until everyone has left the premises. Hiring is up to you.
  • Do you require event insurance?
    We strongly encourage you to protect yourself and your investment by purchasing event insurance that covers cancellation and damages.
  • Are there decor restrictions?
    All decorations must be removed without causing damage to the venue. Our number one rule, leave no trace.
  • Do you provided table linens, cups, silverware, etc?
    We do NOT provide any of these items.
  • Do you allow candles?
    We allow candles that are enclosed in glass or metal containers.
  • Is there a sound system, wireless mics, projector?
    We do have a sound system with speakers inside. We also have wireless microphones and a 100" projector screen for slideshows, movies, sporting events, etc.
  • Can we bring in a DJ?
    YES – you can bring in a DJ of your choice.
  • How do we setup? Who sets up the tables and chairs?
    It’s your space to decorate as you wish! You’re welcome to move around all tables, chairs and backdrops to create the space you are envisioning. You can also bring in additional tables, chairs and decorations! It is the client’s job to setup as they wish. Unless you want to purchase the set-up and/or clean up package.
  • Do you allow alcohol?
    Yes – you can bring in beer, wine, champagne and liquor, but will have to have a properly licensed bartender serving your guests.
  • What is the event clean-up process?
    Client is responsible for cleaning the space. Trash removal, sweeping and wiping down of tables/chairs will be required. We do have a cleaning checklist that can be referenced following your event. We also have a clean-up package available for purchase.
  • How much to rent chairs/tables?
    ALL of our amenities are included in your package!
  • Are the bridal suites and grooms room included?
    Only for weddings! If you wish to rent those to use during your event, you can rent them by the hour.
  • Can we use the outdoor space?
    YES! Our entire half of the building is for your use! Including ‘The Porch’ and ‘The Railyard.’ Feel free to bring in any furniture, décor, games or vendors to make that space what you’d like it to be!
  • Is there parking?
    All around! We have several spots on the north and south side of the building, access to the two lots across the street on the north side. In addition, the city is about to build more parking on the east side and there is ample parking on the streets surrounding the venue.

FREQUENTLY ASKED QUESTIONS

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